Privacy Policy

Information We Collect

  • Personal Information: When you create an account with Remi, we collect your email address and any other information you voluntarily provide, such as your name and phone number.
  • Journal Entries: We collect and store the journal entries you create and any information you share during interactions with our chatbot.
  • Usage Data: We may collect information about how you use Remi, including your interactions with the tool, the features you use, and the time and duration of your sessions.
  • Device Information: We may collect information about the device you use to access Remi, such as your device type, operating system, and unique device identifiers.

How We Use Your Information

  • Providing and Improving the Service: We use your information to provide you with a personalized and efficient journaling experience, and to improve and enhance the Remi app.
  • Training AI Models: We may use your data to train and improve our AI models, ensuring a better user experience for you and other users. Any data used for training AI models is anonymized, obfuscated, and never read by humans.
  • Communication: We may use your email address to send you important updates, notifications, and promotional messages related to Remi. You can opt-out of receiving promotional emails at any time.
  • Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes, and to protect our rights and the rights of others.

Data Storage and Security

  • Encryption: All your data, including journal entries, is stored securely with industry-standard encryption to protect it from unauthorized access.
  • Security Measures: We implement and maintain reasonable security measures to safeguard your data from accidental loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
  • Access Restrictions: Your journal entries will never be accessed by a human unless you provide explicit and specific consent and direction for troubleshooting purposes, ensuring the privacy of your thoughts.

Data Sharing and Third Parties

  • No Sale of Personal Data: We do not sell your personal data to third parties.
  • Third-Party Service Providers: We may share your data with trusted third-party service providers who assist us in operating and improving Remi. These providers are bound by strict data processing agreements and are prohibited from using your data for any other purpose.
  • Business Transfers: In the event of a merger, acquisition, official partnership, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.
  • Legal Disclosures: We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with a legal obligation, protect our rights, or ensure the safety of our users and the public.

Data Retention and Deletion

  • Retention Period: We will retain your personal data for as long as necessary to provide you with the Remi service, comply with legal obligations, resolve disputes, and enforce our agreements.
  • Account Deletion: If you choose to delete your Remi account, we will erase all your personal data from our servers within a reasonable timeframe, subject to any legal retention requirements.

Your Rights and Choices

  • Access and Update: You have the right to access, update, or correct your personal data stored with Remi at any time by logging into your account.
  • Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Opt-out of Communications: You can opt-out of receiving promotional emails from Remi by following the unsubscribe instructions provided in the email.

Children's Privacy

Remi is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and within the Remi app.

Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at contact@remijournal.com.

By using Remi Journal, you acknowledge that you have read and understand this Privacy Policy and agree to be bound by its terms.